Frequently Asked Questions

Frequently asked, effortlessly answered.

To make your senior living experience a little easier, we’ve pulled together answers to some of the most frequent inquiries we receive surrounding life at Querencia. We realize you may have more specific questions, and if that’s the case, don’t hesitate to reach out using the contact form on this page, or give one of our sales counselors a call at 1-866-607-5995.

What is Querencia at Barton Creek?

Querencia at Barton Creek is Austin’s most celebrated senior living retirement neighborhood, affording older adults an active and engaged lifestyle in a culturally rich environment. First and foremost, it’s a residential retirement option that promotes health and wellness through an active, independent lifestyle.

Second, it provides a variety of services, social activities and special amenities designed to enhance the elevated lifestyle you’re accustomed to enjoying

Finally, as a respected and revered Life Care community in Austin, it provides every independent living resident guaranteed access to on-site assisted living, memory support and skilled nursing care – all at little additional cost, should they ever need it, for as long as they need it.

What makes Life Care so special?

With Life Care at Querencia, your entrance fee allows you to enjoy independent residential living with the reassurance that additional care is available, should you ever need it, at fees that won’t surprise you. Plus, living at Querencia eliminates time-consuming and often costly home maintenance, fears of becoming a burden to relatives, concerns of aging among strangers, and worries about the availability and cost of quality long-term care. Life Care at Querencia combines unparalleled financial confidence and peace of mind with a truly independent and fulfilling lifestyle.

As a Life Care resident, what if I run out of money?

We value our commitment to our Life Care residents, so we’ve created a Financial Hardship Protection Plan. If you outlive your resources for reasons beyond your control and become unable to pay your monthly fee, you’re welcome to stay at Querencia and keep your guaranteed priority access to our on-site health care. See your Life Care agreement for details.

What does it mean to be a not-for-profit community?

While for-profit communities use their income to pay dividends to investors, Querencia at Barton Creek reinvests revenue after expenses into the community, where it belongs. This key difference is at the heart of our mission and vision.

Additionally, our not-for-profit status means Querencia must meet stringent financial guidelines, including strict government regulations. Therefore, residents can have confidence knowing not-for-profit financial controls and reduced operating costs translate into lower, stabilized monthly fees and favorable tax credits and exemptions. Research also indicates not-for-profit communities invest more resources into health services than for-profit communities.

What will my monthly fee cover?

The monthly fee covers the full range of services, including:

  • Full interior and exterior maintenance of your residence
  • A culturally rich calendar of in-house events
  • Concierge services
  • Valet services
  • All community amenities
  • Flexible dining services
  • All utilities, including cable television, with the exception of phone and internet
  • Weekly housekeeping and linen service
  • Grounds are patrolled by overnight security
  • Emergency call systems in each residence
  • Transportation services
  • Gated access underground parking
  • Individual storage units
  • Liability and property insurance on the building (not including personal property insurance)
  • Property taxes

When comparing the cost of living in your current home to living at Querencia, we think you’ll be pleasantly surprised. Plus you’ll experience true peace of mind, knowing all high-quality health services are available right here on campus. For details on pricing, please call 1-866-607-5995.

How do I know it’s the right time to make a move?

We often hear residents say they only wish they’d moved to Querencia sooner.
Often people wait until it’s too late and can’t take full advantage of the benefits of living in a Life Care community. By making a wise decision now, you can relax with the peace of mind knowing your future residential needs are set.